Frequently Asked Questions
Everything you need to know about your SMG4 Store gear.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days for domestic orders. International shipping times vary by location, usually ranging from 2-4 weeks.
What is your return policy?
We offer a 30-day return policy for unused and unwashed items in their original packaging. Please note that limited edition drops may have specific return restrictions.
How do I know which size to order?
Each product page features a detailed size chart. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
Do you ship worldwide?
Yes, we ship to most countries globally. Shipping costs and customs duties are calculated at checkout based on your specific destination.
How should I wash my SMG4 apparel?
To preserve the quality of the prints, we recommend machine washing cold, inside out, and tumble drying on low heat or air drying.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.